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Contact

Contact us.

Student support and academy seat enquiries. One team, Monday to Saturday.

Email or WhatsApp Monday to Saturday. We aim to reply within one working day.

Student support

Account help, question feedback, billing and technical problems.

[email protected]

Academy and school enquiries

Seat pricing, white label and the monthly progress report for a cohort.

[email protected]

Before you write

Question feedback
Send the question ID and what you think is wrong. We review the question and the answer key.
Payments
NayaPay or direct bank transfer, with manual receipt approval. Your account activates within 12 hours of receipt approval.
Refunds
You can request a refund within 30 days. We review the account in good faith, usually within a few working days, and settlement takes 5 to 10 business days. Start the request from Billing after you sign in.

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